FOR ORDERING STAY LOYAL DOG FOOD!
WANT YOU TO READ THIS:
IMPORTANT NOTICE: Although many deliveries arrive on time, while Covid restrictions are in place there can be delays with deliveries of up to 3 weeks. Therefore we recommend ordering a month in advance or have an extra bag on hand to avoid running out of food?
Be sure to put these emails addresses in your preferred senders list:
That way you will be sure not to miss out on anything. Orders that are placed before 6:30am will be despatched that business day, after that time the order will be despatched the following business day. Chicken, Lamb, & Fish deliveries range from 1 – 4 business days, rural areas can take longer, Salmon, Turkey & Pork/ Large Breed Puppy products come from our Sydney warehouse so interstate orders can be anywhere between 5 to 14 business days.
We require at least a day’s notice via email to cancel or make any changes to an order.
Please read our Shipping Policy and all information on our website carefully, we will not accept responsibility for any mistakes made with placing the order, for example, if you change your mind or input the wrong information to the order there will be no refunds or returns in this case.
One last thing… if it’s not too much… could you take a photo of your dog now, before you receive the food and then again 2 months from now so you can see the difference. We look forward to hearing your feedback.
Robert and David,
1300 30 70 57